From the team

The HOA-OS Blog

Practical advice, product updates, and community management insights for HOA boards.

HOA Emergency Repairs: Who Decides and Who Pays
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HOA Emergency Repairs: Who Decides and Who Pays

A pipe breaks on a Saturday. Who can authorize the repair before the next meeting, what the spending limit is, and how the board ratifies it afterward.

Doug Wright
The HOA Preventive Maintenance Calendar
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The HOA Preventive Maintenance Calendar

A season-by-season maintenance checklist your board can copy, plus how a schedule on paper changes what the reserve study says a few years out.

Doug Wright
How to Create and Bill an HOA Special Assessment
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How to Create and Bill an HOA Special Assessment

The board has already made the decision. This walks through turning it into a charge on every lot in the community, in one form, with the money kept separate from dues in the books.

Doug Wright
Vendor Insurance: Why Your HOA Must Verify COIs
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Vendor Insurance: Why Your HOA Must Verify COIs

A certificate of insurance is evidence, not coverage. Here is what a board should read on one, what additional insured status actually buys, and how to keep the file current.

Doug Wright
How to Get Competitive Bids for HOA Projects
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How to Get Competitive Bids for HOA Projects

Three bids is a habit, not a rule. What makes a bid process work is a scope sheet every contractor prices the same way, and a comparison the board can defend.

Doug Wright
How to automate HOA late fees and payment reminders
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How to automate HOA late fees and payment reminders

A board decides its late fee policy once, writes it down, and stops deciding it quarter by quarter. This walkthrough shows the rule, the reminder ladder, and what both the board and the owner see the morning after.

Doug Wright
HOA Maintenance Responsibilities: Who Fixes What
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HOA Maintenance Responsibilities: Who Fixes What

Governing documents decide whether the association or the owner repairs each component. Here is how to read yours and turn the answer into a chart residents can check.

Doug Wright
How to Set Up an AI Assistant Trained on Your HOA Documents
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How to Set Up an AI Assistant Trained on Your HOA Documents

A walkthrough of setting up a resident assistant that answers out of your community's own governing documents, respects the same permissions as the files themselves, and says so plainly when nothing covers the question.

Doug Wright
Elections and Meetings That Hold Up: The Governance Playbook
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Elections and Meetings That Hold Up: The Governance Playbook

Seven habits that keep an HOA board's elections, meetings and votes defensible, drawn together from a series on elections, proxies, recalls, packets and closed sessions.

Doug Wright
Virtual and Hybrid HOA Meetings: Making Them Work
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Virtual and Hybrid HOA Meetings: Making Them Work

A remote or hybrid meeting only holds up if the statute allows it, the notice carries the access details, quorum is counted across both rooms, and the vote produces a count.

Doug Wright
HOA Executive Session: What Boards Can Discuss Privately
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HOA Executive Session: What Boards Can Discuss Privately

Executive session is a narrow exception to open meetings, not a second meeting where the real work happens. Here is what belongs in it and how to minute it.

Doug Wright
HOA Board Meeting Packets: What Goes In and Why
hoa-board-meeting-packetboard-meetingsmeeting-agendaboard-governanceself-managed-hoa

HOA Board Meeting Packets: What Goes In and Why

The agenda, the financials, the reports, and the draft motions, assembled far enough ahead that directors read them before the meeting instead of during it.

Doug Wright
How HOA Board Recalls Work (And How Boards Avoid Them)
hoa-board-recallremove-board-memberboard-governancehoa-votingself-managed-hoa

How HOA Board Recalls Work (And How Boards Avoid Them)

What a valid recall petition requires, how the removal vote works, and the transparency habits that keep owners from starting one in the first place.

Doug Wright
HOA Proxy Votes and Absentee Ballots, Explained
hoa-proxy-voteabsentee-ballothoa-votingannual-meetingboard-governance

HOA Proxy Votes and Absentee Ballots, Explained

A proxy sends a person. An absentee ballot sends a vote. Boards that treat them as the same thing end up with a quorum they cannot defend.

Doug Wright
HOA Board Elections: How They're Supposed to Work
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HOA Board Elections: How They're Supposed to Work

Notice, nominations, ballots, and certification, in the order a board has to do them, plus the procedural mistakes that get results challenged.

Doug Wright
The HOA Risk Management Playbook Every Board Needs
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The HOA Risk Management Playbook Every Board Needs

Six habits that cover most of an HOA board's legal exposure, arranged as a quarterly rhythm any volunteer board can actually keep.

Doug Wright
HOA Conflicts of Interest: Spotting and Handling Them
conflict-of-interestgovernancevendor-managementboard-liability

HOA Conflicts of Interest: Spotting and Handling Them

Conflicts are normal in a community where the board lives next door. Here is how to disclose, recuse, and document them so a fair decision looks fair.

Doug Wright
HOA Document Retention: What to Keep and How Long
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HOA Document Retention: What to Keep and How Long

A retention schedule by document class for self-managed boards, plus what the IRS actually requires and why permanent records are the ones boards lose.

Doug Wright
When Your HOA Needs a Lawyer (And When It Doesn't)
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When Your HOA Needs a Lawyer (And When It Doesn't)

The short list of matters that always go to counsel, the work your board can handle itself, and how association attorneys usually bill for it.

Doug Wright
Fair Housing Mistakes HOAs Don't Know They're Making
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Fair Housing Mistakes HOAs Don't Know They're Making

The Fair Housing Act applies to your HOA. Here are the four places well-meaning boards run into trouble: assistance animals, accommodations, families, and wording.

Doug Wright